FAQ
What does pre-order mean?
What does pre-order mean?
A pre-order means the product is temporarily out of stock, but can already be ordered. On the product page you'll find the expected delivery date; if it isn't listed, feel free to get in touch with us.
What should I do if I received the wrong product?
What should I do if I received the wrong product?
Our apologies, that's not supposed to happen! Send us an email with your order number and a photo of the product you received, and we'll make sure to find a suitable solution as quickly as possible.
What should I do if my product is defective?
What should I do if my product is defective?
You get a 2-year manufacturer's warranty on all products. Send an email to info@techpunt.nl with your order number and as detailed a description of the defect as possible, and we'll get in touch with you right away to handle the rest.
Can I return my order if I'm not happy with the product?
Can I return my order if I'm not happy with the product?
Yes, you can return your order within 14 days of purchase without giving any reason. Register your return via info@techpunt.nl with your order number; on our Exchanges and Returns page you'll find the return form and all further steps.
What should I do if my order is delayed?
What should I do if my order is delayed?
First check your Track & Trace code, which you received by email on the day of shipping; it shows you the current status of your package. If you don't see an update for a while or your package doesn't arrive, get in touch with us at info@techpunt.nl and we'll look into it for you right away.
Can I still change or cancel my order?
Can I still change or cancel my order?
That's possible as long as your order hasn't been shipped yet; contact us as soon as possible at info@techpunt.nl and we'll adjust it for you right away. If your package is already on its way, you can simply return it within 14 days of receipt.
Smart choice
TechPunt stands for affordable quality and smart technology for everyone. We offer a range of modern products that are practical, reliable and stylish. That way you bring innovation into your home without paying too much.
Order before 8:00 PM, delivered tomorrow!
Rated well above average
Lowest prices in the Netherlands
What Customers Say
Our team
Berend van den Brink
Co-founder, responsible for business sales in Europe and marketing. Keeps the day-to-day operations on track.
Rico van den Brink
Co-founder, responsible for purchasing, finance and marketing. Makes sure the range stays sharply priced.
Pim van Lunsen
Head of Marketing, with TechPunt for eight years now. Makes sure you never miss a deal or a new product.
Ruben van de Streek
Head of customer service and returns, also active in paid ads. Has been with TechPunt for a long time and makes sure you get help quickly.
Willianne v.d Ham
Responsible for customer service and marketing. Makes sure you get a quick response and that TechPunt stays visible.
Colin Hoek
E-commerce staff member with a broad role. Keeps the webshop running smoothly, delivers strong campaigns and provides personal customer contact.
Tim Besselsen
Content creator for the webshop. Creates the banners and product videos that bring the site and products to life.
Stijn van Wolfswinkel
Marketplace specialist. Manages the integrations with platforms like Bol and Amazon, so products are findable everywhere.
Martan Ceelen
Responsible for repairs in the returns department. Makes sure products get a second life, expertly done.
Roy van Manen
Test all products in the returns department. Makes sure every return is carefully checked.
Matthias van Ginkel
Looks for solutions in the returns department. Makes sure every return gets a fitting response.
Mats Schoenmakers
Packs orders and manages warehouse stock. Makes sure every package leaves the door neatly wrapped.
Jelte Kieft
E-commerce employee with a versatile role. Responsible for Wanbo's marketing and jumps in wherever needed.
Jarrick van de Kieft
Warehouse manager, responsible for logistics. Keeps track of incoming and outgoing packages.
